Online Health Centre

Chat with a Veterinarian now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at River Road Animal Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

$25/ message

Message a Veterinarian via message

  • Send a message to one of veterinarians, to be messaged back within 12 hours. This consult is for patients that have been examined within the past 12 months and for 1 question/concern. If you have concerns with your pets health please book a phone or video consult so we may discuss this together more extensively.
  • Enter question that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari.
$60/ 15 minutes

Call with a Veterinarian via phone

  • 15 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required.
$70/ 15 minutes

Video Call with a Veterinarian via video

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About River Road Animal Hospital

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Welcome to River Road Animal Hospital! Your local veterinarian in Wasaga Beach. We’re proud to provide a wide variety of veterinary medical services for cats, dogs and small animals in Wasaga Beach & surrounding areas!

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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"A Caring Telehealth Experience by a Caring Team"

Meet Our Team

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Dr. Kelly Volmers
Veterinarian River Road Animal Hospital

I opened River Road Animal Hospital in June of 1998 with the primary focus as preventative care for pets. The hospital has grown over the past 20 years to a staff of 10 great compassionate animal lovers that provide the care they would want for their own pets. We have a team approach to health care and our talented and caring staff pursues continuing education and certification. By focusing on preventive medicine, we can identify areas of health concern before they become serious health problems.

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Dr. Krista Gilpin
Veterinarian River Road Animal Hospital

We welcome Dr Krista Gilpin to our team. Dr Gilpin is a University of Guelph graduate that brings many years of experience to small animal practice with a compassionate approach. She has an interest in exotic and pocket pets, as well as preventative small animal medicine, dog sport and behaviour. You can find Dr Gilpin participating in agility with her two dogs, Sugar a northern Ontario rescue husky cross and Sprocket, a Border Collie in her spare time.

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Jess Wyant
RVT River Road Animal Hospital

I have been around animals my whole life. I grew up on a farm in Stayner and I spent most of childhood in the barn taking care of the animals. As a kid I knew that I wanted to work with animals when I got older. My dreams came true when I moved to Haileybury in 2013 to attend the Veterinary Technician program at Northern College. I loved every moment of the program. I did my field placement here at River Road and I loved it. During my placement I adopted my dog Casey. After my placement I was given an amazing opportunity to work here. I was very excited to start working here at River Road and so far I love it. I moved back to Stayner and currently living with my 2 dogs, Casey and Si, and my 2 cats, Lucky and Gigi.

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Shallon Kemsley
RVT River Road Animal Hospital

Ever since I was public school, I wanted to work with animals. In April 2002 my dreams came true. I graduated from the Veterinary Technician program at Northern College in Haileybury, ON. I completed the registry exam at the University of Guelph and on June 30th 2002 I received the good news that I had passed the exam and was now a Registered Veterinary Technician.

I am also a member of the Ontario Association of Veterinary Technicians. Through this program I am able to keep up with continuous changes to veterinary medicine and participate in continuing education programs.

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Dr. Carly Telfer
Veterinarian River Road Animal Hospital

Dr Telfer is currently on maternity leave with her 3 children Max, Maielle and baby brother Olivier. We wish Carly and her family well and the time to enjoy with them.

I am a 2008 graduate of the Ontario Veterinary College in Guelph. After graduation I completed an internship in Florida and then practiced at a large practice north of London, ON for almost 5 years. In March 2013, my son Max was born, and my husband Dan and I decided to move back to the Georgian Bay area to be closer to family.